Brandon Morphew

December 05, 2023

Juli is amazing!!!

Rokhsareh Tajrishi

May 07, 2024

amy yu

July 14, 2022

As a patient and also someone who works in the medical billing world; I received a statement from this billing company in June 2022 trying to recoup money from 2021. Their staff and services are absolutely disappointing. I called to inquire about the claim statuses and they were very rude and lied about the claim date submissions. They submitted the claims past 90 days from the Date of Service and got denied by insurance. Since they were late in filing the claims and failed to get reimbursed by the insurance company, they put that as the patient's responsibility and insisted on out-of-pocket. They lied and said my insurance was lack of coverage which was not true because I had the same coverage for the past 1.5 years. I talked to my insurance and they found out they're trying to submit the claims that were already passed 1 year (This is also reflected on my insurance billing account). This billing company refused to take responsibility for their late filing and removed the balances from my account. This is considered fraud. I understand they're trying to recoup money for providers aggressively, but NOT in this sketchy and unethical way. It's shameful. For all providers out there, if you feel this is not affecting your patient experience. Think twice before signing up with this type of medical billing company!